Returns & Exchanges

At Bushiroad Global Online Store, we want you to be completely satisfied with your fashion and apparel purchases. If your item is defective or incorrect, you may request a return within 7 days of delivery provided the items are in original, unworn condition with all tags attached.

Return Process

• 1.
  Submit a Request

  Contact our customer support team via the 'Contact Us' page with your order number and clear photos of the item and its original packaging.

• 2.
  Await Authorization

  Our team will review your request within 3-5 business days; if approved, we will provide you with a Return Merchandise Authorization (RMA) number and the return shipping address.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging, clearly mark the RMA number on the outside of the parcel, and ship it using a trackable mail service.

• 4.
  Processing and Refund

  Once your return is received and inspected at our warehouse, we will process your refund or exchange within 10 business days to your original payment method.